zrickety
The Fixer
Damn dude...time to find a new family mechanic. Lesson here, always get a quote. You got screwed royally. And the fuel filter is a 10 min job tops.
6
Water pump concerns
- Thread starter Acoolusername
- Start date
Damn dude...time to find a new family mechanic. Lesson here, always get a quote. You got screwed royally. And the fuel filter is a 10 min job tops.
1ashchuckton
Autocross Champion
You learned a tough lesson. They sure didn't treat you well. I hope the quality of their work is good.
aj_law
Go Kart Champion
*insert DAMMMMMMMMMMMN!! gif*
kerp
Ready to race!
I agree with you guys, not trying to avoid the fact I made a poor decision. Here's the invoice. Do you think it was unfair for him to blow me off when I tried to request him to cancel the work? I know I waited 20 minutes until after the late quote (I assume they bought the parts), and I would have happily paid for their time up to that point.
I'm going to try and talk to him today towards the end of the day. I'm gathering my thoughts on how to approach him.
I'm going to try and talk to him today towards the end of the day. I'm gathering my thoughts on how to approach him.
kerp
Ready to race!
The only thing I do know is that the the CCTA waterpump costs a fair amount more than the CBFA.
Mchandler6
Passed Driver's Ed
Bought my 2012 DSG GTI in December of 2015 with 29,000 miles on it . Water pump failed in 2016 sometime around 40,000 miles. I noticed small amounts of pink coolant on my garage floor two times, checked my reservoir and it was almost to minimum. Called VW, found out the previous original owner already had it replaced under warranty. They did it again under warranty no questions asked and no money. No problems since and I'm coming up on 60k
On a side note, I will say I called a dealer and they refused to look for any recalls and told me they weren't aware of any recalls on the car. They also told me they couldn't access service records from other VW dealerships (which is bullshit). I then hung up on them when they asked if my GTI had a gas or diesel motor....
Called Napleton VW in Sanford, Florida. They took care of looking for all the previous work, printed me a record of my lifetime battery replacement on the car from the previous owner, and were overall AWESOME to deal with. Needless to say, the VERY rare times I need dealership work I bypass two VW dealerships to go to those guys.
On a side note, I will say I called a dealer and they refused to look for any recalls and told me they weren't aware of any recalls on the car. They also told me they couldn't access service records from other VW dealerships (which is bullshit). I then hung up on them when they asked if my GTI had a gas or diesel motor....
Called Napleton VW in Sanford, Florida. They took care of looking for all the previous work, printed me a record of my lifetime battery replacement on the car from the previous owner, and were overall AWESOME to deal with. Needless to say, the VERY rare times I need dealership work I bypass two VW dealerships to go to those guys.
kerp
Ready to race!
gdub09
Ready to race!
You got screwed on your water pump Kerp. It should of been $600 max, if that. But yeah my GTI is a 2012 and it just went out at 77k. I'm using my extended warranty to cover it along with chains hopefully. The shitty thing is the warranty for them is a very small list which is BS.
kerp
Ready to race!
Agreed, I'm going to try and talk to him this week. I'll complain about the labor for sure. Why did they even do the accessory belt, didn't think that was part of the waterpump service...?
EJBGTIVI
Autocross Champion
nvturbo
Go Kart Champion
Are you having the dealership replace them? Poor installation on revised water pumps are the main reasons why they have failed.
EJBGTIVI
Autocross Champion
CMGTI
Ready to race!
Reputable indy shop did the work last time. Lasted over a year.