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Old 12-07-2017, 06:56 PM   #1
Amarcelino88
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Diagnostics fee for water pump issue

Just wondering if you guys find this off a bit. I usually go to Pasadena VW for any issues with my golf r or gti. Today I went in for a low coolant issue and my car had a cel indicator on. They told had to do diagnostics and found out itís a water pump issue. This is gonna be my second water pump replacement and they slapped a diagnostics fee of $130. Has anyone ever been charged this fee? Shouldnít it be all covered by the warranty? Especially since itís an on going issue with this platform.
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Old 12-07-2017, 09:45 PM   #2
Yakuzi
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they shouldve waived the diagnostic fee, contact vwoa.
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Old 12-08-2017, 12:29 AM   #3
Cal2000
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they shouldve waived the diagnostic fee, contact vwoa.
Second this. I would contact their GM first for possibly faster response.
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Old 12-08-2017, 12:45 AM   #4
Mk6_vic
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Especially if you’re under warranty. They should have waived that....they can shove that diagnostic fee up their booty..
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Old 12-08-2017, 12:58 AM   #5
gdub09
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Diag fees are normal but not all water pumps are covered under warranty. It also depends on your miles. Mine just went at 78K and I looked it up to see if it was covered and it wasn't. I had to use my extended warranty for fix it and my cam cradle. I'm not sure if its on VW website anymore but you can look up recalls and such. But like I said, not all water pumps are covered, which does suck considering it is an issue.
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Old 12-08-2017, 09:56 AM   #6
zrickety
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I believe it's 1 year/12k miles on a replacement pump. If you're beyond that, you have to pay the diagnostic fee.
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Old 12-08-2017, 10:17 AM   #7
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I believe it's 1 year/12k miles on a replacement pump. If you're beyond that, you have to pay the diagnostic fee.
Unless the vehicle is still under warranty. But OP did not provide how many miles his GTI has.
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