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Old 02-07-2018, 07:08 PM   #15
DASVDUB
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Originally Posted by sterkrazzy View Post
Crappy customer service, they don't care about keeping the customer happy. That's my experience at least.
Fitment too LOL.
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Old 02-08-2018, 07:29 AM   #16
CHerna
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Originally Posted by DASVDUB View Post
Fitment too LOL.
That's still an issue? I know it was years ago. Damn lol
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Old 02-08-2018, 07:46 AM   #17
DASVDUB
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That's still an issue? I know it was years ago. Damn lol


All of their parts are hit or miss. Lol. I'll never be buying that crappy fitment CTS rolls out


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Old 02-08-2018, 04:23 PM   #18
Bheit
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I didn't deal with them direct or install the parts that were purchased so I cant really comment on either of the complaints. Hopefully I wont have any issues in the long run with their parts, or if I do hopefully the shop I had work on everything will make sure it is taken care of.
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Old 02-08-2018, 04:31 PM   #19
sterkrazzy
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I didn't deal with them direct or install the parts that were purchased so I cant really comment on either of the complaints. Hopefully I wont have any issues in the long run with their parts, or if I do hopefully the shop I had work on everything will make sure it is taken care of.
Yup, the shop I bought my intake from treated me better than CTS. After spending over $1k on different parts with cts they wouldn't replace an air filter that was starting to deteriorate, there was literally holes in the air filter and it was falling apart. I was 1 month out of warranty, so they didn't have to do anything, but you would think they would want to replace my clearly defective part. They don't use the same filters anymore.

I called my mechanic only to find out what size filter I needed and he bought me a $35 k&n air filter and gave it to me free. I didn't even have to ask. When I told him about what CTS said he was just like, yup that sounds right.
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Old 02-08-2018, 07:13 PM   #20
Bheit
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Originally Posted by sterkrazzy View Post
Yup, the shop I bought my intake from treated me better than CTS. After spending over $1k on different parts with cts they wouldn't replace an air filter that was starting to deteriorate, there was literally holes in the air filter and it was falling apart. I was 1 month out of warranty, so they didn't have to do anything, but you would think they would want to replace my clearly defective part. They don't use the same filters anymore.

I called my mechanic only to find out what size filter I needed and he bought me a $35 k&n air filter and gave it to me free. I didn't even have to ask. When I told him about what CTS said he was just like, yup that sounds right.
I took mine in for a water pump and it snowballed into a set of pistons, KO4 kit , catback, catchcan, DSG tune, KO4 tune, R8 coils and a few other things. Ive had the damn car 6 months I hope that if I have any issues my shop will help with everything. I feel like they are pretty stand up and have a great reputation locally, so im hopeful they will if something ever comes up.
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Old 02-08-2018, 08:26 PM   #21
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What software do you run with the IE kit if you get it? It says its hardware only on their site. Paddy did a remote custom tune with IE didn't he?
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Old 02-09-2018, 07:35 AM   #22
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I believe they have software for their kit. You can get a dyno tune, or a Cobb E-tune as other options I guess
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Old 02-09-2018, 08:43 AM   #23
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Originally Posted by Bheit View Post
I recently had a CTS K04 kit put on and love it. I have put a few thousand miles and no issues so far. I have a local shop that did the work and they are a CTS dealer and stand by the product. What are the reasons everyone hates CTS?
I've had very mixed results with them, not all good, but other times really awesome when I needed it. It's in general a very difficult thing to tell how the next (if there is one) experience will be.
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Old 02-09-2018, 08:45 AM   #24
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I believe they have software for their kit. You can get a dyno tune, or a Cobb E-tune as other options I guess
If it's a k04, you can get any tune
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Old 02-09-2018, 02:30 PM   #25
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Originally Posted by MKVInnie View Post
What software do you run with the IE kit if you get it? It says its hardware only on their site. Paddy did a remote custom tune with IE didn't he?
Yes you can contact IE and they offer a remote tuner. They sell stage 1/2 on their website but if you contact them they can offer you a KO4 tune as well. It's the same process as Cobb and other remote tuning companies.
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Old 02-11-2018, 10:38 AM   #26
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reason i asked is because you dont need to run a DV location kit and install all those extra hoses. seems like its a much less problematic setup.
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