sgessler2011
Ready to race!
So the service advisor tells me it's going to be a few hours. I told him I was told we would do a quick roadtest to determine if the car had the issue. I explained that on the phone I was told I may need two appointments: one to hear the sound the second to repair if the part needs to be ordered. While here I also asked to have the MDI update.
*Ok so today I ask if the part is in stock. He refused to say so. I showed him the TSB info from this blog and he said this is not even a VW number. *
Anyways it's on the lift as of 7:40am, by 8:30 it's down from lift. I hope the part is installed ending this rattle.*
9:00am tech and service manager take car on road test.*
Ok so here's the final word on today's visit to VW service: I went on test drive with service manager. He claims the noise is normal. He said there is a pipe so you hear the turbo. I stated that I thought the "noise" pipe was not installed on 2011 GTI. He then said it's air blown off from the turbo. I tried my best to not sound condescending to this gentleman. It seems that knowledge gained on this blog has given some of us good specific intelligence regarding some of the minutia concerning our vehicles.I asked if he would try the clip. He stated that the clip was expensive and that VWOA would have to approve of it. We drove back to dealership and I asked him to cleverly write up the request as to allow VWOA to release one of these clips to me. I saw the TSB at VW the clip looks like a simple piece of spring steel that sits on the connection on the wastegate actuator rod. After some reluctance he ordered the clip. He said it is a $75 part. I'm going back Thursday to have it installed.* As it turns out it will require two days.
Since he kept on mentioning the cost, do I now expect to have to pay out of pocket for this tiny piece of metal?
Steve
*Ok so today I ask if the part is in stock. He refused to say so. I showed him the TSB info from this blog and he said this is not even a VW number. *
Anyways it's on the lift as of 7:40am, by 8:30 it's down from lift. I hope the part is installed ending this rattle.*
9:00am tech and service manager take car on road test.*
Ok so here's the final word on today's visit to VW service: I went on test drive with service manager. He claims the noise is normal. He said there is a pipe so you hear the turbo. I stated that I thought the "noise" pipe was not installed on 2011 GTI. He then said it's air blown off from the turbo. I tried my best to not sound condescending to this gentleman. It seems that knowledge gained on this blog has given some of us good specific intelligence regarding some of the minutia concerning our vehicles.I asked if he would try the clip. He stated that the clip was expensive and that VWOA would have to approve of it. We drove back to dealership and I asked him to cleverly write up the request as to allow VWOA to release one of these clips to me. I saw the TSB at VW the clip looks like a simple piece of spring steel that sits on the connection on the wastegate actuator rod. After some reluctance he ordered the clip. He said it is a $75 part. I'm going back Thursday to have it installed.* As it turns out it will require two days.
Since he kept on mentioning the cost, do I now expect to have to pay out of pocket for this tiny piece of metal?
Steve
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