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Old 06-29-2017, 11:20 AM   #15
damagi123
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+1 in support of ECS

I once complained about a situation regarding ECS and now feel bad about it because since then Ive been totally blown away by their customer service.

I was going to get a part a day late and they refunded everything including shipping and free return shipping and even overnighted a replacement part for me free so that I ended up paying 10 dollars less for it than i would have originally. thats pretty goddamn boss service

now if ECS sold latvian prostitutes it would be the only website marketplace I would ever need
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Old 06-29-2017, 11:28 AM   #16
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+1 in support of ECS

now if ECS sold latvian prostitutes it would be the only website marketplace I would ever need
what uhhh.... market place are you using now for those?
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just like god intended. he didnt kill off the dinosaurs for their sweet sweet bone juice to have it go getting wasted by eco-obsessed torque thieves.
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Old 06-29-2017, 11:33 AM   #17
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what uhhh.... market place are you using now for those?
the old driving by in a limo, cracking the window and hanging a single dollar out trick

makes em bark like a dog every time
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Old 06-29-2017, 01:56 PM   #18
TimS
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Isn't the 42DD stuff built to order and shipped from the shop in Maryland? I thought ECS was just the intermediary for them, in which case they don't have any control over shipping costs.
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Old 06-29-2017, 03:41 PM   #19
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Isn't the 42DD stuff built to order and shipped from the shop in Maryland? I thought ECS was just the intermediary for them, in which case they don't have any control over shipping costs.
yeah 42dd is built to order. It says that it wont ship until July 12th.
But its a flat rate for shipping so ECS would know it... its already been discussed and ESC stated it was an error and corrected it.
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just like god intended. he didnt kill off the dinosaurs for their sweet sweet bone juice to have it go getting wasted by eco-obsessed torque thieves.
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Old 06-30-2017, 03:56 PM   #20
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Ive never had a SINGLE bad time with ECS and ive been ordering shit thru them since 2007 when i got my Mk5. You guys always bitchin about how bad their customer serv is anytime ive EVER had a question or issue call or email them and i get a legit reply shortly after.

I just went thru all this on my tiguan. Ordered a forge bov for it , it didnt act right hit em up they exchanged it WITH over night shipping , bought the spring kit to try and fine tune the bov tension. That one acted up on every spring (kept getting stuck open) they offered another exchange or return for FULL store credit. I opted for the credit and put my oem dv in. Currently waiting on the oem piston dv to show up.




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Old 06-30-2017, 09:41 PM   #21
Fastball
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You can add me to the satisfied ECS customer list. Never had a problem with anything I've ordered from them. When I've called them for information on something I want to order, they are extremely helpful and answer all my questions till I'm satisfied.
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Old 06-30-2017, 10:10 PM   #22
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No problem here with ecs. Good group of people.
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Old 06-30-2017, 11:41 PM   #23
Speeddemon69
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Originally Posted by WookieNoiz View Post
Ive never had a SINGLE bad time with ECS and ive been ordering shit thru them since 2007 when i got my Mk5. You guys always bitchin about how bad their customer serv is anytime ive EVER had a question or issue call or email them and i get a legit reply shortly after.

I just went thru all this on my tiguan. Ordered a forge bov for it , it didnt act right hit em up they exchanged it WITH over night shipping , bought the spring kit to try and fine tune the bov tension. That one acted up on every spring (kept getting stuck open) they offered another exchange or return for FULL store credit. I opted for the credit and put my oem dv in. Currently waiting on the oem piston dv to show up.




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says the 1 post noob who ecs sent in to defend them.

I've never real had a problem with them but i did have to call twice to get an item exchanged under its "lifetime warranty" first guy seemed to be beating around the bush. second guy took care of it within minutes and sent the replacement part as soon as i hung up. that was amazing!

Last edited by Speeddemon69; 06-30-2017 at 11:46 PM.
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Old 07-01-2017, 02:31 AM   #24
EJBGTIVI
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I've been ordering from ECS since 2004 and have never had an issue.

#in4latvianprostitutes.
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Old 07-04-2017, 08:51 AM   #25
FocalPoint
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The guys at ECS are awesome people. Very helpful, very knowledgeable, and very accommodating.

+1 on them.
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Old 07-05-2017, 03:56 PM   #26
jay745
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Just ordered some oil and it says its going to ship today. We'll see.
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Old 07-07-2017, 08:29 AM   #27
lilonespaz
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Just ordered some oil and it says its going to ship today. We'll see.
so did it shippppp?!?!!?!?!
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just like god intended. he didnt kill off the dinosaurs for their sweet sweet bone juice to have it go getting wasted by eco-obsessed torque thieves.
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Old 07-07-2017, 09:24 AM   #28
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so did it shippppp?!?!!?!?!
it did ship same day.
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