Coogie
Ready to race!
At least you're not bitter.
I have had mixed results with dealers. VW in Anchorage, AK was terrible. Took my car in because I smacked a curb in the snow.. Took 6 weeks and almost 5K to fix. The SA went on vacation for 2 weeks and my car sat untouched while he was gone. Later the same dealer did an oil change and my turbo blew on the way home. Took it to a local shop and they said likely the dealer put in the wrong weight oil and on an already worn shaft that was the death blow. The problem in Alaska is outside the dealer there are very few import shops and at the good ones (there are 2) there is a long wait to get your car in the shop.
In California I haven't had any issues other than price but I just get fluids done there as it is usually the same price there as anywhere for oil changes and what not. Out of curiousity I asked my local dealer what it would cost to do plugs at 60k and they quoted me $425. I had a good laugh at that and asked for an oil change and they said I needed a 60K. I told them to change the oil and brake fluid as that was the only thing that wasn't "inspect". That's were they get you is on service. I'm generally not going to waste my time doing fluid changes when I'm only going to save 40 bucks or so but everything else I try and do myself. So far thanks to the forums I haven't found anything I couldn't do myself.
VAG-COM has saved me a ton of cash. The only reason I even do fluids at the dealership is there is one right by my house and they have a really nice lounge and a really good looking receptionist.
That good looking receptionist never hurts [emoji6]