Yeah Eurodyne support is pretty bad. I've been working through a local tuner for Maestro and thankfully haven't had to contact Eurodyne for anything yet. Any issues that I did have my tuner was able to figure out on our own.
I would not recommend Eurodyne's DSG software...speaking from personal experience. HPA/APR make good DSG tunes..they both have over a decade of experience dealing with the DSG.
Thank you for your opinion, the truth that Tune ECU I have read good things, but not DSG.
The problem is that I live on an island and I do not have any Dealer here.
APR and Revo we have, but you need to go to the peninsula or pay extra because they come.
I was looking at Remote options (Eurodyne because I had the Maestro 1.8T and I saved myself, ex Golf IV 1.8T GT30) but I have also looked at Unitronic, HPA, Revlimit, ... several that do both ECU and TCU.
I like APR, I know it well, but the usual problem, to flash, to update, ..
Thanks so much.