Hi all. I have a 2011 GTI with 87K on the clock and have rattle at start up sporadically. Then once started it doesn't rattle anymore. My tech says he can change just the tensioner but recommends changing the chains and guides as well. Price is a factor for me and the fact that I won't be keeping the car for more than 6 months. Should I do just the tensioner or spring the for the whole thing?
Yes change it all, price difference should only be in parts, about $200 (figure $170 in parts and $30 labor). At the very least you must absolutely change the (upper) chain along with that (upper) tensioner.
Having said that, you might as well sell the car now instead of waiting 6 months but mention it needs that work done. If it's a lease then screw it, if it fails it's vw's problem. And they deserve it for such a terrible design and wrong maintenance information (these are supposed to be lifetime parts, and 10k interval oil changes cause sludge which contributes to the failure).
No, no I didn't.
All of my service up to 60k was FREE (extended warranty/service plan). So I did not "over-pay" at the dealership for anything, because it has been 110% worth every penny. They are replacing my engine for what it would have cost to replace the tensioner and associated bits before it failed.
When your engine dies and you go to VW and did all of the service/maintenance yourself, good luck getting them to cover the cost.
Did you pay for that extended warranty? If so then there you go. If not then lucky you.
Having any work done at the dealership is a terrible rip off. Let alone paying then to replace an engine (they literally quote you double). Obviously someone who takes care of their car would replace the tensioner/chains/rails for $800ish instead of waiting for it to fail and cost $4k (these are Indy shop prices, double them for the dealer).
Anyone who services their car independently would never take it to the dealer to replace an engine. Aficionados do preventative maintenance so catastrophic engine failure isn't an issue to begin with (ironically partially caused by sludge due to the 10k VW recommended oil change intervals). Chains/tensioner/rails replacement are done as preventative, and oil changes every 7-8k. So you're never the position of losing the engine. FSI engines had an additional catastrophic failure associated with the cam follower.
i got a quote from a local shop and the cost for doing the chains and guides is more than double that of just getting the tensioner itself replaced.... does that sound right?
No it does not. Offer to provide your own parts and order them all from europaparts.com
The work required to replace one tensioner vs both tensioners, both chains and the 6 rails is about 30 minutes difference. Furthermore you risk the old chain slipping after being put on a more rigid, new tensioner.
Unfortunately VWs aren't buy it and ignore it vehicles. Learn the issues and do the maintenance. Of course you can buy extended warranties but even those run out and when stuff fails you're doubly screwed at the dealership. And for every GHM73, there are a dozen poor chaps who got denied the repair. Even he had to pay more than the price of just updating these parts at an Indy shop.
With proper care you can easily keep these running for 250k+ miles.