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Old 10-11-2017, 01:39 AM   #1
GavinB
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Exclamation Random Airbag Deployment!

HI,
I have a 2011 golf gti with 85k km's on it, I have only had it 4 months and done less then 2000 km since I bought it. I was driving down the road last week at 100km when the passenger side airbags went off with out warning!! the car was not in an accident and I kept it on the road. all the seat belts went off as well.i had it taken to the local dealer on the back of a truck and while they were looking at it the drivers side airbags went off!! lucky the tech wasn't hurt.They have said there was over 36 faults logged in the system.

The insurance are saying there not interested as the car was not in an accident. Have asked for the dealer to contact VW and try to find out more about what happened and why????

Was wondering if anyone has had the same problem and if so what was the outcome???

Any advice on what I can do and what my rights are?????

Thanks
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Old 10-11-2017, 01:56 AM   #2
Jarred767
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Old 10-11-2017, 08:46 AM   #3
lilonespaz
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wow thats strange. Ive never heard of this happening in the GTI please keep it updated
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Old 10-11-2017, 08:47 AM   #4
Jaber
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Ouch. Maybe previous owner messed with some of the electrical? Was it ever involved in a flood?
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Old 10-11-2017, 09:24 AM   #5
Trytun
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Man, that sucks. When I used to work as an insurance adjuster I had a case where a client hit a curb with his right front wheel in his Camaro, not even hard enough to throw his alignment even slightly off, and it blew EVERY airbag - I’m talking both curtains, seats, seat belts, driver and passenger and the knee bags for both. It’s rare but these things happen.


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Old 10-11-2017, 09:34 AM   #6
CHerna
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In most cases, the dealer or VW should be able to tell why they went off. The car's ECU should have a record of events. They should easily be able to pinpoint exactly how it happened.
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Old 01-06-2018, 12:03 PM   #7
GavinB
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Just a little update.

Its now been over 4 1/2 months (which is longer than I have had the car,4 months) and still no answer from VW they have had the car looked over for damage and found nothing! its not been hit underneath and no water damage. they even went as far as to check the speakers were standard as they thought that playing the music to loud had set them off! (lol).
The latest is the asked for ECU and the door impact sensors from the doors to be sent back to the factory to be checked.
Still waiting for them to find anything. As usual I will have to chase them up as they never update me on what is going on.
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Old 01-06-2018, 01:20 PM   #8
Slowgti08
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Keep contacting them and annoying them with this issue to make it a priority if not they’ll keep giving you the ring around. Airbags randomly going off is not safe and they should take care of the issue immediately. If I was you I wouldn’t even trust driving the car anymore.


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Old 01-06-2018, 01:37 PM   #9
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Originally Posted by GavinB View Post
Just a little update.

Its now been over 4 1/2 months (which is longer than I have had the car,4 months) and still no answer from VW they have had the car looked over for damage and found nothing! its not been hit underneath and no water damage. they even went as far as to check the speakers were standard as they thought that playing the music to loud had set them off! (lol).
The latest is the asked for ECU and the door impact sensors from the doors to be sent back to the factory to be checked.
Still waiting for them to find anything. As usual I will have to chase them up as they never update me on what is going on.
Are you still dealing with the local dealership? You should get in touch with VW corporate. https://www.volkswagen.co.nz/contact/
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Old 01-06-2018, 08:03 PM   #10
Carbon Steel
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Any open recalls, or what about the Air Bag mfg, who mfg VW air bag system, there ever a recall/class action suit on the Japanese mfg who makes the air bags for many different models.
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Old 01-06-2018, 09:02 PM   #11
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Wow. I have not heard of anything like this before. hope it gets sorted out!
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Old 01-07-2018, 01:51 PM   #12
alpha3
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Wow.........serious stuff. Keep us all updated. Wonder if this is somehow related to the Takata airbag recall - ? I don't know if VW used them..
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Old 01-26-2018, 09:30 AM   #13
lukesGTI
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Faulty sensors ? Check your vin to see if the car was ever in an accident.

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