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Old 07-22-2015, 04:42 PM   #85
sticksabuser
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Hm. Yes. Good sauce is good. But can he tell us WHY the service bulletin went out in the first place? Or, why it was retracted?
Maybe they're revising it. I guess wait and see is the only thing we can do/
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Old 07-22-2015, 05:22 PM   #86
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Hm. Yes. Good sauce is good. But can he tell us WHY the service bulletin went out in the first place? Or, why it was retracted?
This.

I wonder why it was pulled. I'm on pump #3 so far and I come up empty on the recall site.
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Old 07-22-2015, 07:35 PM   #87
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Many times a recall like this is only for vehicles that haven't had the service. If VW already replaced the pump, that's all you get. This was the case with the Mini Cooper timing chains.
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Old 07-22-2015, 08:16 PM   #88
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Hm. Yes. Good sauce is good. But can he tell us WHY the service bulletin went out in the first place? Or, why it was retracted?
I wish I could answer that for you but I have no idea. They did a prerelease notification then released it next day, then retracted just hours later. I'd put some money on a vw corp guy getting fired over a premature release though.

Gen3 pumps are still failing so I don't expect there's a good pump in circulation yet. I also think there's an underlying issue and the pump is just the weakest link and goes first. We've seen that the cars with several replacement pumps end up with a leaking radiator at some point. This has only been on less than 10 cars in the past year but worth noting. Will add more info as it becomes available to me.
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Old 07-22-2015, 08:18 PM   #89
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Many times a recall like this is only for vehicles that haven't had the service. If VW already replaced the pump, that's all you get. This was the case with the Mini Cooper timing chains.
They identify a group of VIN that were effected by the bad parts. You typically get the updated part if you got a bad # or if your number is updated its a check only and not a replace.
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Old 07-22-2015, 09:40 PM   #90
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Gen3 pumps are still failing so I don't expect there's a good pump in circulation yet.
If that is the case maybe they just gave up on trying to band-aid it via minor component revisions and started some kind of service campaign.
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Old 07-22-2015, 09:58 PM   #91
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It's not that difficult to replace. And why would you want the dealership to replace it every 10K miles anyways??
It may not be difficult to replace but since I've never done one I really don't want to learn on my DD. and every 10k miles? Never said I wanted that done. But knock on wood, I am stock and drive the hell out of the car every day and haven't had a single hiccup. 46k miles in a year and 7 months must be what helps LOL.
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Old 07-23-2015, 06:58 AM   #92
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It may not be difficult to replace but since I've never done one I really don't want to learn on my DD. and every 10k miles? Never said I wanted that done. But knock on wood, I am stock and drive the hell out of the car every day and haven't had a single hiccup. 46k miles in a year and 7 months must be what helps LOL.
It's either DIY, pay an indy shop or deal with the stealership. When mine started leaking, I didn't want to bother the latter because I just don't trust those mofos: that's why I replaced it myself. It's not as bad as you think. If you know how to tinker on cars, you can manage.
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Old 07-23-2015, 07:43 AM   #93
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It's either DIY, pay an indy shop or deal with the stealership. When mine started leaking, I didn't want to bother the latter because I just don't trust those mofos: that's why I replaced it myself. It's not as bad as you think. If you know how to tinker on cars, you can manage.
How much was the part and approx how long was the job? Any specialty tools required?
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Old 07-23-2015, 11:30 AM   #94
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How much was the part and approx how long was the job? Any specialty tools required?
parts are approx. $325 w/ coolant. labor is about 2.70 hours for warranty rate or if you're paying for it approx. 4.00 hours.
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Old 07-23-2015, 11:40 AM   #95
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parts are approx. $325 w/ coolant. labor is about 2.70 hours for warranty rate or if you're paying for it approx. 4.00 hours.
so is the service campaign forever gone?
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Old 07-23-2015, 12:03 PM   #96
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so is the service campaign forever gone?
This is the only information I have from VW:
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We would like to inform you that the 19K5 service action has been temporarily deactivated. Please hold on to the currently allocated parts for this campaign. Any repairs performed today can be processed as normal through SAGA. We will inform you when this campaign will be reactivated.
They sent us specific repair parts so I expect something is coming.
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Old 07-23-2015, 12:52 PM   #97
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This is the only information I have from VW:


They sent us specific repair parts so I expect something is coming.

Here's hoping for an updated waterpump to resolve this issue once and for all. Thanks for the update.
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Old 07-23-2015, 01:32 PM   #98
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Just an fyi, i brought my 2013 27k miles in 2 days ago for water pump failure, just got the car back today and the service manager said it was a redesigned pump. Who knows though.
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