greenmtn12
New member
- Location
- N.Y.
Have it, as others have stated you are not missing anything, its a joke.
It requires a custom download from VW.I picked up a 2019 Golf R on Monday, and performance monitor was not there. I asked the dealer to look into it, and the service writer, service manager, tech, and sales guy were all unable to figure it out. The sales guy contacted a friend who works for VW America and does dealer training for more info. The sales trainer had not heard that the feature was not available, but he got in a car and played with the systems to see if he could find a way to activate the performance monitor. He called back and told my sales guy that he could not find a way to activate the feature and that they must have discontinued the performance monitor. That's still not as conclusive as hearing from someone who actually knows what the deal is, but it's a little more than we've been able to figure out so far.
The performance monitor is an active recall with VW. The dealer will install it free of charge. However, it takes 5-6 hours to do!
I was going to have it installed when they were replacing all four grab handles, but the non-service manager said it could take over 2 hours.With my new 2019 Golf R only weeks away I have been seeing many new owners complaining that the Performance Monitor is MIA on their newly delivered Rs.
Now before anyone roasts me keep in mind that this will not change anything for me as this was not exactly a purchase factor. I am also well aware of the accuracy of these digital gauges. Putting that aside it is a feature that has been included in all the Golf R sales materials and other documents.
My question is for 2019 R owners, did you have the Performance Monitor when you took delivery and if not has your local VW dealership done anything to fix the missing feature or update you on the status?
There is also a debate online whether this is something only a VW Service Department could add or could it be added via OBDeleven? Any feedback would be appreciated.