Ok wasn't sure if what I was seeing in the pictures by the others here was the same product.
DeAutoKey it was not the bulb it was the connection made by the user (me) that caused the issue. No worries. I don't want this case to be on your company.
Ok, just for a final update here so we can close this discussion in our thread... We were going to send a return label but the bulbs were tossed so we were unable to directly test the bulbs in question but we tried to test these and replicate the issue and we could not.
-We don't want to put down a popular brand here but there has been 3-4 reports of houses burning/melting that do not have our LEDs installed
-We have these LEDs in many different cars, some models use them as City LEDs and are on for long periods of time with no heat issues
-We do a lot of quality testing and these will not become any hotter than a regular incandescent bulb
-any headlight/tail housing should be made with plastic that can handle 500+ Degrees Fahrenheit.
-These tail lights were purchased second hand and not sure if these were ED's or a different model from discussions
We are a company that stands by our products and take this claim serious and we did try to help and figure out the problem.
Thank you