GOLFMK8
GOLFMK7
GOLFMK6
GOLFMKV
  • Has your username changed as part of the site merger and want it changed back? If the other version of your username isn't being used, send Gulfer a PM and we can probably fix it for you

Poll: Warranty Claims when ECU Flashed (TD1 flagged)

Has your tune caused denial of repair work on an issue that should have been covered?

  • Yes, those bastids!

    Votes: 7 13.0%
  • No, I am a golden God!

    Votes: 47 87.0%

  • Total voters
    54

Irishbri

Go Kart Champion
Please post your experiences here. If you are so inclined, name the dealer so that I can add them to the friendly/unfriendly list. If you are looking for "horses mouth" insight into the relationship of Mods and Warranty coverage, please read this excellent thread by DBESTGTI

CLICK>>>Warranty 101: Warranty and You - TD1, recalls, updates, Magnuson Moss, etc...


:w00t: :clap: Mod Friendly Dealers :headbang: :burnrubber:

Oakland VW, Oakland CA <Link to Post>
Kerry Volkswagen, Florence, KY # Post #11
Niello VW, Sacramento CA
Chaplin VW, Bellevue WA
Winn VW (Newark, CA)
Moss Bros VW Moreno Valley CA
Carl Gregory VW; Columbus, GA
Hewlett VW Georgetown TX
Volkswagen of South Charlotte, NC #
Galpin VW San Fernando CA
Riverhead Bay VW, Riverhead NY #
Coastal Volkswagen - Hanover, MA
Wellesley Volkswagen - Wellesley, MA
Autonation VW Richardson TX
Linden Volkswagen. Linden, NJ #
Trend VW Rockaway, NJ*
Douglas VW, Summit, NJ
Union VW, Union, NJ *
Freehold VW, Freehold, NJ *
Galpin VW, North Hills, CA
Volkswagen of Freehold, NJ #
Cook Volkswagen Fallston, MD#
Pugi Volkswagen Downers Grove, IL#
Fowler Volkswagen Norman OK#
Volkswagen of Crystal Lake, IL#
Volkswagen of St Augustine, FL #
Goodwin VW Sumter, SC *
Gene Messer VW Lubbock, TX
Mossy VW in Escondido, CA

# Dealer provides aftermarket tunes or mods
*Performed Warranty work on tuned cars......Didn't ask, didn't tell

:thumbdown: :mad:Tight A$$ES :mad0259: :middlefinger:

Bachman VW in Louisville, KY
Charles Maud Austin TX
Onion Creek Austin TX
Family VW Bakersfield CA
Smithtown VW, Smithtown NY
Reydel VW Edison, NJ
 
Last edited:

09GTIJOE

Go Kart Champion
when I had my 2009 gti with tsi motors, I had a dealer not wanting to replace my door module due to a boost gauge I had, called it "aftermarket influence". same car, throttle body went out and they wanting to blame the downpipe I had, stock file, for sporadic codes. they ended up replacing the throttle body but damn it was pulling teeth, they did not want to budge.
 

Wykdtron

Ready to race!
So far any problem I have had they have not cared that I was tuned(APR stage 1) and fixed under my warranty *knock on wood*. I should add that I have had some of my service done at the dealer, but the rest I have kept documented receipts and such.
 

Thumper1

Go Kart Champion
Have not had any "engine" claims so far, but figured I would post up since so many people assume a tune (and any mod) voids their whole warranty.

Have had two warranty issues with mine, both after tuned and lowered.

First was a ripped CV boot and there was zero issue, they swapped it out and gave it back zero out of pocket, zero push back.

Had the headlight motors go out, warning on dash that adaptive system was malfunctioning. They found the programming was erased (note it had been over a year since tuned). Tech said the headlights just erased their program, at first they did try to push back, not from a tune.....but because of the OBD2 dongle I use for Torque was in the port. LOL He thought I had erased the coding myself (I hadn't plugged VCDS in for any checks or changes in months). but they covered it with no question, re-programmed and done, zero cost.
 

Brinkmen

VW NUT!
Mine had to have the ECU replaced because of a fan issue and they never said anything about the tune. I just had to pay $50 to get reflashed. That was after APR released the direct port flash. I think that's probably the most likely to have some kind of warranty denial. Especially since when I originally got flashed they had to open the ecu at the time and that would void any ECU warranties for sure. My ECU hat had been opened was the one they replaced with no questions asked. Oh and all this was done a the VW dealer under my CPO warranty.
 
Last edited:

Stinger

Ready to race!
I think we should post the name of the dealerships...those who accept the mods and those who don't. Oakland VW has been great with me, never questioned my mods and everything has always been under warranty (sadly there every 3 months or so...).
 

Irishbri

Go Kart Champion
I think we should post the name of the dealerships...those who accept the mods and those who don't. Oakland VW has been great with me, never questioned my mods and everything has always been under warranty (sadly there every 3 months or so...).
Great Idea!.....I will edit first post to include a running list of every dealer posted here Mod Friendly or NOT....
 
Last edited:

Vroomer

Banned
I think we should post the name of the dealerships...those who accept the mods and those who don't. Oakland VW has been great with me, never questioned my mods and everything has always been under warranty (sadly there every 3 months or so...).
Its a bit tricky, if you never had any services done at that dealer or bought a car from them, then they might still refuse to service your car even though they do service their more loyal modded customers.
 

Irishbri

Go Kart Champion
Its a bit tricky, if you never had any services done at that dealer or bought a car from them, then they might still refuse to service your car even though they do service their more loyal modded customers.
You make a good point. Still, I feel getting an idea of overall dealer experiences from the members here is good information to have.
 

The Canuck

Ready to race!
I didn't buy my car from this place or had any service done, but they are the closest Unitronic dealership to me. Kerry VW in Florence, KY (Cincinnati, OH) told me over the phone today that they have no issues with tuned or modified cars unless it can be proven that the mod or tune was the culprit when it came to warranty issues.

A service writer for Bachman VW in Louisville, KY told me that Bachman is not a mod-friendly dealer, and that if I wanted to do anything, to wait until my 3yr/36,000 mile warranty was up.
 

Irishbri

Go Kart Champion
I didn't buy my car from this place or had any service done, but they are the closest Unitronic dealership to me. Kerry VW in Florence, KY (Cincinnati, OH) told me over the phone today that they have no issues with tuned or modified cars unless it can be proven that the mod or tune was the culprit when it came to warranty issues.

A service writer for Bachman VW in Louisville, KY told me that Bachman is not a mod-friendly dealer, and that if I wanted to do anything, to wait until my 3yr/36,000 mile warranty was up.
FYI if you're looking for "mod friendly" Dealerships, you can add Niello VW in Sacramento to the list.
Added, thanks gents.
 

ChrisB1

Go Kart Champion
I haven't been flagged yet, but I bet my local dealership will flag my car if I ever bring it in for something warranty related that requires a scan of the ECU. I'm waiting for them to deny my "free" oil changes after the exhaust gets installed and I load the stage 2 tune.
 

SixSpeeder

Go Kart Champion
I had my clutch replaced under warranty on my 2013 GTI that was APR stage 1 at Chaplin VW in Bellevue WA.
 

McFuzz

Go Kart Champion
I had my car flashed with APR Stage I at Winn VW (Newark, CA) as part of the deal. They are since have ceased being an APR dealer, however I've had three warranty related items done and none of the were denied; I should also mention that I was heavily modded (stage II) at the time of these failures:

* Bad o2 sensor
* Bad water pump
* Warped rear plastic trim on the inside of the rear hatch.


A couple of the service advisors there are actual car guys and not pencil pushers. They understand cars, they understand which components have failed and whether they are affected by mods or not so perhaps that played a role in getting my issues covered.

Now I am out of the bumper-to-bumper warranty so...here's to hoping nothing else fails :D
 

EMSGTI

Passed Driver's Ed
Two water pumps, some driver side exterior molding and malfunctioning airbag sensor all replaced under warranty with my current mods listed below. At 40K miles and they've also done all my regular maintenance. They've known about my mods since day one and have had zero problems. Moreno Valley VW moss brothers. Service rep Tony is also an enthusiast.
 

Irishbri

Go Kart Champion
I had my car flashed with APR Stage I at Winn VW (Newark, CA) as part of the deal. They are since have ceased being an APR dealer, however I've had three warranty related items done and none of the were denied; ...... :D
Added

Two water pumps, some driver side exterior molding and malfunctioning airbag sensor all replaced under warranty with my current mods listed below. At 40K miles and they've also done all my regular maintenance. They've known about my mods since day one and have had zero problems. Moreno Valley VW moss brothers. Service rep Tony is also an enthusiast.
Added
 

Irishbri

Go Kart Champion
I had my clutch replaced under warranty on my 2013 GTI that was APR stage 1 at Chaplin VW in Bellevue WA.
Wow, good for you! Was it slipping, or was it a definitive defective part?
Big question...did the stock replacement clutch hold Stage 1 power? Did you take it any further?
 

zrickety

The Fixer
Carl Gregory VW in Columbus, GA is mod friendly. They replaced my intake manifold and tried to sell me a stage 3 car with full warranty.
 
Top