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TWM Performance TWM Performance is offline

Rally Car Newbie

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Showing Visitor Messages 1 to 1 of 1
  1. seanhassars
    06-18-2015 06:25 PM
    I'm hoping you can help me. I recently purchased a short shifter kit from your website, but I believe the one I received is defective, and is also missing parts. There are steps in your installation instructions saying to use supplied nuts and washers, which weren't included in my kit. All I got were the two main pieces and one black plastic sleeve

    also it looks like I'm missing a spline on the transmission pin. I know there is supposed to be one area where there's a gap, but mine has two.

    I emailed your returns dept who within minutes of my email flatly told me "nothing is wrong" with my item and that I'd be charged a 20% restocking fee. I emailed back asking if the double missing spline is normal and what about the missing parts that are clearly referred to in steps 17 and 19, and have not gotten a response. Is this something you would be able to assist with at all?

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