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Old 02-19-2013, 11:15 AM   #62
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Drives: 2014 Focus ST
Join Date: Mar 2010
Location: Doylestown, PA
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Originally Posted by nouse4aname View Post
Yeah another good example. AT&T has some of the highest pricing and yet also the worst customer satisfaction ratings in the industry. They're just the big brand name obvious choice of most people who presume you're "getting what you pay for" over a cheaper service(that's actually better).
In the business world - organizational size can be used to drive quality UP and price DOWN with effective management OR with ineffective management will ALWAYS result in lower quality at higher prices (think 1990s Honda v 1990s GM).

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