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Old 09-12-2014, 04:33 AM   #1
goose
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deAutoKey rocks

Finally decided to ditch my el cheapo led lights that glowed with a full interior kit from deAutoKey. Got everything installed and the red foot well lights look awesome. The rest of the interior lights make everything look much nicer as well including the vanity and glovebox lights. The trunk light arrived DOA and even exchanging emails at 3AM they were quick to respond and made sure I was installing them right to rule out install error. Now that all of the lights work I am a happy camper and definitely would give them further business, and so should you.
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Old 09-14-2014, 11:27 PM   #2
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Quote:
Originally Posted by goose View Post
Finally decided to ditch my el cheapo led lights that glowed with a full interior kit from deAutoKey. Got everything installed and the red foot well lights look awesome. The rest of the interior lights make everything look much nicer as well including the vanity and glovebox lights. The trunk light arrived DOA and even exchanging emails at 3AM they were quick to respond and made sure I was installing them right to rule out install error. Now that all of the lights work I am a happy camper and definitely would give them further business, and so should you.
Thanks for taking the time to make this post. We really appreciate it.

We don't have a live phone help YET, but we have a dedicated staff that helps answer emails around the clock 24/7.
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Old 09-14-2014, 11:38 PM   #3
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now i wanna check out what those look like!!! might have to do this upgrade.
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Old 09-15-2014, 12:53 AM   #4
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now i wanna check out what those look like!!! might have to do this upgrade.
It is a huge difference you will get to enjoy every time you drive your car.
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Old 09-15-2014, 01:42 AM   #5
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It is a huge difference you will get to enjoy every time you drive your car.

I checked em out! Most definitely now added on the list! So cool thanks!


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Old 09-20-2014, 06:05 PM   #6
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Originally Posted by jgarcia1925 View Post
I checked em out! Most definitely now added on the list! So cool thanks!


Sent from my distraction device
Thank you, we appreciate it.
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Old 12-03-2014, 02:27 AM   #7
2010REDGTI
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I bought all my LED from them and no where else.
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Old 12-09-2014, 05:13 PM   #8
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I bought all my LED from them and no where else.
Thanks for the feedback, the deAutoKey team appreciates it.
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Old 02-01-2015, 03:21 AM   #9
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Originally Posted by 2010REDGTI View Post
I bought all my LED from them and no where else.
^Same, haha.

deAutoKey really is a great company. They stand behind their products, and have such awesome customer service. They're super responsive: sent them a PM earlier tonight (10:45 pm on a SATURDAY), and they responded within 5 minutes.
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Old 02-02-2015, 12:21 AM   #10
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Just got an email reply in 6 minutes at 5PM pacific time.


Good shit.
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Originally Posted by robeeeerob View Post
^Same, haha.

deAutoKey really is a great company. They stand behind their products, and have such awesome customer service. They're super responsive: sent them a PM earlier tonight (10:45 pm on a SATURDAY), and they responded within 5 minutes.
Thank you, our dedicated team are here for our customers, we appreciate that you took the time to leave feedback.
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Old 12-09-2014, 05:32 PM   #11
Addicted2boost
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I've had the exact opposite experience with deautokey.

My footwell LED's burnt out after 3 months and deautokey claimed it was because I had the footwell lighting set to stay on all the time. Prior to that I had Ebay LEDS in the footwells that lasted for years without burning out.

I've also gone through 2 sets of LED license plate lights. Both sets did not seat properly and one actually flew off on the freeway. Once again, deautokey denied responsibility and claimed it was due to "improper install".

I'm sure they'll chime in shortly saying this was an "isolated incident" and that their customer service is superb.
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Old 12-10-2014, 11:55 AM   #12
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Quote:
Originally Posted by Addicted2boost View Post
I've had the exact opposite experience with deautokey.

My footwell LED's burnt out after 3 months and deautokey claimed it was because I had the footwell lighting set to stay on all the time. Prior to that I had Ebay LEDS in the footwells that lasted for years without burning out.

I've also gone through 2 sets of LED license plate lights. Both sets did not seat properly and one actually flew off on the freeway. Once again, deautokey denied responsibility and claimed it was due to "improper install".

I'm sure they'll chime in shortly saying this was an "isolated incident" and that their customer service is superb.
I've also had a pretty negative experience with their license plate LEDs. Fitment is not very good and one of the lights had water seeping into it. I ended up switching to OEM led lights which fit and look much better.
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Old 12-09-2014, 05:35 PM   #13
jay745
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I will say, they are a great company to work with. I had an issue with one of my LED sidemarker lights flickering. Emailed em and had a new bulb shipped to me same day with no questions asked.

A+ customer service speaks very loudly to me.
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Old 12-09-2014, 06:03 PM   #14
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^ #1 priority in my books!
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