FinalOne
Ready to race!
Hi guys, i need some help and / or opinions about an order i have made
from DBC.
In 7th of June i have ordered an APR downpipe for $699 + shipping to Cyprus.
i filled the order form and noticed that shipping was noticeably cheaper than any other site, so i thought that if they need more money for shipping they would request it by e-mail or smtg.
In 20th of June i send an e-mail to them to ask if the package has been shipped, but no answer. In 21st (yesterday) i went through their terms and conditions page and found an article about international shipments that said i should have sent an e-mail to their int. shipping office prior making the order,
I sent another e-mail apologising for the mistake on my part and that they give me directions on how i proceed, but again no answer!
I believe i should have received an e-mail from them when they saw my payment requesting more handling and shipping fees, but their silence
is getting me worried.
from DBC.
In 7th of June i have ordered an APR downpipe for $699 + shipping to Cyprus.
i filled the order form and noticed that shipping was noticeably cheaper than any other site, so i thought that if they need more money for shipping they would request it by e-mail or smtg.
In 20th of June i send an e-mail to them to ask if the package has been shipped, but no answer. In 21st (yesterday) i went through their terms and conditions page and found an article about international shipments that said i should have sent an e-mail to their int. shipping office prior making the order,
I sent another e-mail apologising for the mistake on my part and that they give me directions on how i proceed, but again no answer!
I believe i should have received an e-mail from them when they saw my payment requesting more handling and shipping fees, but their silence
is getting me worried.