Happened to mine. Remove rear hatch panel and take the bolts out of the hatch locking assembly. Simple job but the clips can be frustrating
thanks. If I want to replace the latch assembly,I can buy it https://www.ecstuning.com/Volkswagen-Golf_VI--2.0T/ES1833778/, but do you know how to remove and install it?
Finally happened to me. I tried unsuccessfully to open the part up and see if there is something easy to fix. I'll be ordering a new one from amazon.
Part number 5K0-827-505-A-9B9
You can get cheaper (like $30) from Chinese sellers on eBay but you'll have to wait like 3 weeks for it to arrive. Dealer wanted $138... noooope! And Amazon was right around $50 with overnight shipping using Prime.