realcyberbob
Go Kart Champion
I was told by the service advisor at my local dealership, that VW will only act on the warranty if the tensioner fails. Then you would be required to pay a diagnostic fee and they will pull the timing cover and check to see if any of the components have failed. If they have failed then VW will cover the bill for all the repair costs (new engine basically) and supposedly reimburse you for the diagnostic fee.
I also called another VW dealership to verify this information and they had no idea what I was talking about :iono: So, at this rate it's hard telling what will actually happen.
That's the same as all warranty claims, you pay the diagnostic fee if it isn't covered under warranty but if it is, they pay it.