Maximus7
New member
I have been a huge fan of this website for the past two years since I purchased my GTI in March of 2012. I have gotten some great ideas and advice from this website. Thanks to the many who post on a daily basis!
Anyway, I wanted to share my experience with Redline Speed Worx in New Jersey as they have a strong presence on this site.
After reading posts about Redline Speed Worx, I decided to take advantage of APR's Sale last spring and get a Stage 1 tune at Redline. I drove an hour and half to their shop as they seem to be a reputable tune shop.
Well, I would highly recommend avoiding Redline Speed Worx at all costs. Recently, I had EVAP issues with my car. It started in February when my coolant fan would run at full blast on a cold start and run for 5 minutes after the car was turned off. Since my tune was less than a year old I was led to believe that my ECU would be covered under some type of warranty with the tune shop. However, this was not the case. I contacted APR in February for which I was told that typically tune shops cover any repair expenses if the tune is less than a year old.
I shipped my ECU to APR and paid $ 300 for my ECU to be repaired. I was told by Victor from APR that my ECU was damaged (soldering joints broken) when the tune shop cracked it open. Also, Victor shared with me the fact that if an ECU is damaged by the tune shop that the tune shop would pay for the repair.
This was not the case with Redline! Victor informed Redline's APR account manager of my situation and I was told that it would be Redline's decision whether or not to pay for the repair.
I had the privilege to speak with JR from Redline. Not only did he lie to me saying that APR told him that my ECU had a manufacture defect but he clearly denied any wrong doing when the ECU was clearly damaged when it was tuned.
Again, I would highly recommend that anyone in PA, NJ and NY to avoid Redline at all costs. They clearly do not care about their customers!
Also, please note that JR is the owner of Redline and the way he conducts his business he should be a shame.
It is clear to me that from their postings on this website that they are spending way too much time taking photos and should spend more time learning how to tune a car correctly!
Thanks for letting me share my story.
Anyway, I wanted to share my experience with Redline Speed Worx in New Jersey as they have a strong presence on this site.
After reading posts about Redline Speed Worx, I decided to take advantage of APR's Sale last spring and get a Stage 1 tune at Redline. I drove an hour and half to their shop as they seem to be a reputable tune shop.
Well, I would highly recommend avoiding Redline Speed Worx at all costs. Recently, I had EVAP issues with my car. It started in February when my coolant fan would run at full blast on a cold start and run for 5 minutes after the car was turned off. Since my tune was less than a year old I was led to believe that my ECU would be covered under some type of warranty with the tune shop. However, this was not the case. I contacted APR in February for which I was told that typically tune shops cover any repair expenses if the tune is less than a year old.
I shipped my ECU to APR and paid $ 300 for my ECU to be repaired. I was told by Victor from APR that my ECU was damaged (soldering joints broken) when the tune shop cracked it open. Also, Victor shared with me the fact that if an ECU is damaged by the tune shop that the tune shop would pay for the repair.
This was not the case with Redline! Victor informed Redline's APR account manager of my situation and I was told that it would be Redline's decision whether or not to pay for the repair.
I had the privilege to speak with JR from Redline. Not only did he lie to me saying that APR told him that my ECU had a manufacture defect but he clearly denied any wrong doing when the ECU was clearly damaged when it was tuned.
Again, I would highly recommend that anyone in PA, NJ and NY to avoid Redline at all costs. They clearly do not care about their customers!
Also, please note that JR is the owner of Redline and the way he conducts his business he should be a shame.
It is clear to me that from their postings on this website that they are spending way too much time taking photos and should spend more time learning how to tune a car correctly!
Thanks for letting me share my story.