Is this now part of the wording on your website? Is this now the policy, or if I buy one and then 6 months down the line you guys decide change your policy and not to do it anymore or raise the price and then I'm SOL?
Shouldn't this say something about that?
Ya, it should. We've just never gotten around to formalizing and documenting this policy because it's not very often anybody needs it.
I'll bring it up after waterfest and see if we can make it more clear.