I am so glad I found this thread but most of all, that the chip can fix it, tough the fix should exist from VW and not from a third party. I agree that this is not only annoying but dangerous. This is my 2nd day with my new gti and I almost crashed today because the car just stood there doing nothing. Which brings another dangerous issue, when its not moving and youre trying to go, there you are, flooring the accelerator at wot and when the car decides to go forward it surges forward like crazy and you can even loose control because it wasnt expected. These cars are famous for their linear response but this is a dead spot that is really unacceptable. And yes I have driven dbw before, and honestly i dont think its a dbw issue because my 8th gen civic had DBW and while it was bad in the sense that if you floor it in neutral and let it go quickly, you'll see that the system is so slow that it wont start revving until your foot is out. I found the response times for this test to be exactly the same on both cars, the civic and the gti, they take the same ammount of time to start revving, however, when on first gear and trying to advance, the civic starts moving and doesn't hessitate, it has little torque yes but it doesnt stop moving, the gti does.
Please if someone has chipped their cars, confirm that this is indeed fixed with aftermarket solutions. Oh and both of the cars im talking about are MT. Otherwise, we might need to push for a TBS.