mkvince
Go Kart Champion
There's a situation and would like to ask you guys for inputs.
You have a new car that you just bought from the dealership a month ago. At 500 miles, some minor stuff went wrong, and you decided to take it back to the dealership to have it checked out. While it's there, they dented the door . A big dent. You found out when you drove it home, called, complained, and they agreed to fix the damage.
However, you feel it will never be the same. You bought a brand new car, not a car with aftermarket paint job. Of course, aftermarket paint will never be as good as the original paint and finish. The resale value will not be the same. My question is:
Is it reasonable that you request for a new car? Or by law, the dealership is only obligated to fix the damage?
You have a new car that you just bought from the dealership a month ago. At 500 miles, some minor stuff went wrong, and you decided to take it back to the dealership to have it checked out. While it's there, they dented the door . A big dent. You found out when you drove it home, called, complained, and they agreed to fix the damage.
However, you feel it will never be the same. You bought a brand new car, not a car with aftermarket paint job. Of course, aftermarket paint will never be as good as the original paint and finish. The resale value will not be the same. My question is:
Is it reasonable that you request for a new car? Or by law, the dealership is only obligated to fix the damage?