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Old 02-22-2016, 01:42 PM   #15
jay745
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i love a happy ending
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Old 02-22-2016, 02:02 PM   #16
aj_law
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Old 02-22-2016, 03:54 PM   #17
Verserk-MK6
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Another great end to a frustrating story.
BTW regardless of any ties Hyde has with companies his reviews are very helpful and he goes out of his way to do them. He supplies a great wealth of information within them and helps us decided where we spend our hard earned money. So far he has not let me down.
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Old 02-22-2016, 04:13 PM   #18
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Originally Posted by steemax View Post
I'm surprised you stuck around and kept on trying to get a hold of someone... better patience than I have for sure....

For future reference both KMD and especially ModdedEuros have been great to me... blazing fast shipping and response.
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Old 02-22-2016, 04:17 PM   #19
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Originally Posted by snobrdrdan View Post
Yeah. Nothing against HYDE16, as I had PM'd during this, but he kind of made up excuses for them saying someone was sick or something. That was a little odd

All I originally wanted to know was IF they could sell me the tune/cable, and then that turned into 3 days of waiting.
And on the 4th day, and I was ready to walk away, he had all my info & had set it up thru John @ Unitronic already.
I wanted the deadset kit too, at the discounted price, so I really didn't have an option to buy that from anywhere else either.

Frank @ KMD responded right away, and I totally regret not going with him now. He said all he needed was my info & the vehicle info....sounded like it would've been a 15 minute deal....not this 1 week b.s.

In hindsight, I should've gone with my gut and went with Frank@KMD and just bought the deadset kit from them.
As long as you got what you ordered at the end of the day that's all that matters.

Sorry it didn't work at as smooth as you planned.

If you ever need anything or have questions Dan, please don't hesitate to shoot me an email or pm!

Enjoy the tune!
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Old 02-22-2016, 07:17 PM   #20
HYDE16
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Originally Posted by Verserk-MK6 View Post
Another great end to a frustrating story.
BTW regardless of any ties Hyde has with companies his reviews are very helpful and he goes out of his way to do them. He supplies a great wealth of information within them and helps us decided where we spend our hard earned money. So far he has not let me down.
Thank you for this.
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Old 02-22-2016, 07:34 PM   #21
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Thank you for this.
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Old 02-23-2016, 03:15 AM   #22
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I approve of this message
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Old 02-24-2016, 02:28 PM   #23
FocalPoint
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Tyrolsport has been nothing but awesome to me on both the brake stiffening kit, and the group buy for the sub frame deadset kit. No problems reported with either. If I had any questions while arranging the group buy for the brake stiffening kits, Mike was always on top of it with a response within 2-3hrs. Couldn't ask for better service. Shit happens sometimes, and you gotta be patient. That's life.
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Old 04-21-2016, 04:18 PM   #24
brobst
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I just want to plug this is a great company, again. I had an issue with my deadset kit installation in which one of the bronze collars was damaged, and TyrolSport was quick to reply to my email and help me come up with a solution.

They earned a lifetime supporter in me.
If they sell it and I need it, I will buy it from them first.
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Superior interior is like 500hp at the wheels doe
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Old 05-04-2016, 12:38 AM   #25
Nineeightgolf
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Ive had good luck ordering parts from them. Unfortunately, I emailed them Thursday Night (4/28) asking for a pretty basic service quote on what would be probably over 1k in labor, and have not gotten a response. Pretty annoying. Same thing happened from another shop on Long Island (Elite Motorsports). Im getting pretty tired of this. I can't even GIVE these people my money. If I could do this job myself, I wouldn't bother with these sorts of companies who can't be bothered to respond to an email. End Rant.

Last edited by Nineeightgolf; 05-04-2016 at 12:44 AM.
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Old 05-04-2016, 12:50 AM   #26
FocalPoint
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Originally Posted by Nineeightgolf View Post
Ive had good luck ordering parts from them. Unfortunately, I emailed them Thursday Night (4/28) asking for a pretty basic service quote on what would be probably over 1k in labor, and have not gotten a response. Pretty annoying. Same thing happened from another shop on Long Island (Elite Motorsports). Im getting pretty tired of this. I can't even GIVE these people my money. If I could do this job myself, I wouldn't bother with these sorts of companies who can't be bothered to respond to an email. End Rant.
Just a thought here... call them.
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Old 05-04-2016, 01:02 AM   #27
Nineeightgolf
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Just a thought here... call them.
Thanks for the advice. That never crossed my mind. At all.
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Old 05-04-2016, 07:50 AM   #28
mamock116
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I just wanted to post of the excellent customer service experience I had with them recently. I lost one of the brake caliper pin dust caps over the weekend at the track. I contacted them regarding how to go about purchasing another cap and they are sending me a new one for FREE.
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