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Old 02-26-2018, 10:25 AM   #15
1ashchuckton
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Remember, they drive your car into and out of the bay for work. Unless the shop lets you pull the car in and take it out yourself.

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This is true, but it's quite a different story when taking a customers car out for a joyride/road test after installing wheels & tires.
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Old 02-26-2018, 12:38 PM   #16
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Looking at that picture, my concern would be the damage to the passenger side A-pillar above the cowel...that is basically one big piece back to the rear quarter panel. Aside from a cut and weld, it would be a fairly significant repair to replace that alone. It's likely totaled.
Also just FYI, you have to have reasonable ground to start any litigation - its not just an open and shut case. You weren't driving, so you have no injury claim to make against anyone. You could only pursue suit if you feel that the insurance carrier is not treating you fairly, and that is a pretty hard case to make. Not sure what state you are in, but that also affects whether your insurance, or the Pep-Boys garage policy provides the primary coverage on this. I would assume it will be the garage policy though, which will have high limits, so no worries there. I work in claims clearly.
Gross negligence comes to mind. When he gave the car to the mechanic, it was a "bailment" The shop MUST return the car to you in the same condition it was received. This is a non-delectable duty. If another driver was at fault, the shop or their insurance can go after them.

You can hire an attorney and sue all parties involved. However, it would be a lot less expensive to the OP to allow his own Insurer to repair his car under his coverage. His insurer would most likely take the shop/shop's insurance company to arbitration at their expense, and would recover their payment and your deductible. Again, this is the cost free option.
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Old 02-26-2018, 02:13 PM   #17
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Looks like your front bumper support got kinked. Hopefully it didnt warp anything. Could be just an easy cosmetic fix
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Old 02-26-2018, 02:18 PM   #18
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This is painful, people wonder why i am such a pain if and when i bring my car into a shop.
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Old 02-26-2018, 05:15 PM   #19
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So a few days ago, I took my car into Pep Bois to get a new set of wheels and tires installed. One of the employees took it on a test drive and got in an accident. No details yet, other than the fact that they'll be "handling it" with me and my insurance some time on Monday. Do you think this is totaled? I'm just curious. I really don't want to lose the car, I put over 3.5 grand in aftermarket parts for it, only to be possibly thrown away through no fault of my own. The airbag on the steering wheel was deployed.

I added a link to a picture, this is my first post and I couldn't figure out how to upload a picture the right way.
OMG I would have their heads on a stake!
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Old 02-26-2018, 09:16 PM   #20
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Originally Posted by 1ashchuckton View Post
I have to disagree with you. At my ripe old age I have bought many sets of wheels & tires. NEVER once has anyone test driven my car. If they can't trust themselves to mount & balance correctly I sure wouldn't want them touching my car, but maybe that's just me. The crux of the problem is the type of shop that did the tire & wheel install. They may have done that part right, but the joyride or rather "test drive" lol if you prefer was where the crap hit the fan.

To the OP I hope this works out for you.
LOL joyride. GTI's are slow, sure they're quick and fun but I'm sure this tech was doing his job. Like most shops with common sense and INSURANCE, they'll cover it, this is why they have it. Does it suck? Yes but it happens. Install wheels, test drive it 2 miles and you're done. There's no reason to get upset over somebody doing their job and making sure you get home safely.
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Old 02-27-2018, 09:46 AM   #21
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LOL joyride. GTI's are slow, sure they're quick and fun but I'm sure this tech was doing his job. Like most shops with common sense and INSURANCE, they'll cover it, this is why they have it. Does it suck? Yes but it happens. Install wheels, test drive it 2 miles and you're done. There's no reason to get upset over somebody doing their job and making sure you get home safely.
I dunno man... knew a bunch of BMW techs in my area who would "test drive" customers cars to the local chipotle for lunch. (Most of these cars were just in for oil changes or routine maintenance.. nothing that actually needed a test drive)

Then again who doesnt wanna take a 335, m5, m3 etc out for a quick spin
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Old 02-27-2018, 09:58 AM   #22
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Honestly that looks like it will come pretty close to being totaled. Its gonna be a close one. My wifes Corolla had 3500 in damage from a slight front end collision. all they did was replace a fender and a headlight and reshape the hood.
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Old 02-27-2018, 12:39 PM   #23
CleanAsFckMk6
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Totaled?

Ugh hate to see this.. I feel like Iím looking at my car from 3 weeks ago.
Sorry to say but Iím almost positive itís going to be totaled.
A lady hit me and I ended up with very similar damage. My airbag didnít go off and the engine was untouched, but both my doors had damage.
Mine was a 2013 with under 40k miles. So yours being 3 years older and higher mileage obv doesnít help.
Itís hard to tell in the pic, but if thatís a bi-xenon headlight, then yeah itís very likely to be totaled.
Surprisingly mine ended up being almost 15k in damage, and about $1600 of that was just for the one headlight and all associated wiring/etc.




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Old 02-27-2018, 01:56 PM   #24
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Update:
Thanks for all of the responses/advice everybody! Yep, it definitely is totaled, just got the call from my insurance rep today. Pep Boys is being shady about the situation, still no information from their end, not even a police report number... So we're working to get things sorted out.

Moral of the story: Never go to Pep Bois, they'll take your car for a test drive and you'll likely never get it back ��
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Old 02-27-2018, 02:25 PM   #25
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That really sucks... but hopefully its a good enough pay out to get a nice replacement vehicle. Get yourself a nice Golf R
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Old 02-27-2018, 06:38 PM   #26
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Quote:
Originally Posted by Atomic_Doggo View Post
Update:
Thanks for all of the responses/advice everybody! Yep, it definitely is totaled, just got the call from my insurance rep today. Pep Boys is being shady about the situation, still no information from their end, not even a police report number... So we're working to get things sorted out.

Moral of the story: Never go to Pep Bois, they'll take your car for a test drive and you'll likely never get it back ��
Might be a prudent time to consult legal council and issue a letter to corporate.
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