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Adjustable lowering springs with lots of play ... normal?

elcroato1

Passed Driver's Ed
I bought an adjustable lowering spring kit that works with the stock dampers, per the company. While installing the front springs I found that they did not have to be compressed on the strut, even with the adjusting mechanism maxed out. They are loose, essentially. Per the company this is normal and when the weight of the vehicle is put on them they'll be fine. I was curious what the experts here thought. I won't name the company yet as I'm still working with them.
 
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