Not sure if this info helps on this thread.
I got my 2012 GTI from Town & Country in Markham, happy with the sales Willy from beginning to end, can't comment on the servicing as I have yet the chance to experience. I originally put a deposit for a Golf R, pulled back and decided to go with GTI instead. Bugged him many times in and out, checking the car, audio, test driven, etc. and he's been very patience. Gave me a good offer from the start and my negotiated final price wasn't far off at all from the original offer.
My last Golf was from Volkswagen Villa back in 2001, very bad experience on the day car was picked up, and I'd never went back to them since for anything.