GOLFMK7
GOLFMK6
GOLFMKV
VW GTI MKVI Forum / VW Golf R Forum / VW Golf MKVI Forum / VW GTI Forum - Golfmk6.com



Go Back   VW GTI MKVI Forum / VW Golf R Forum / VW Golf MKVI Forum / VW GTI Forum - Golfmk6.com > Volkswagen GTI / Golf Topics > GTI & Golf MKVI General Discussions


Reply
 
Thread Tools Search this Thread Display Modes
Old 10-12-2017, 09:44 AM   #1
TiCoyote
Autocross Champion
 
Drives: 2012 GTI
Join Date: Sep 2014
Location: New England
Posts: 91
Would you buy a car from Carmax?

It seems like Carmax has reasonable prices, and they claim that their cars are in really good condition. Also, they pretty much have every car you can imagine, because they have a vast network across the country.

I read this post about how great their warranty is: http://dougdemuro.kinja.com/the-cool...x-w-1570429114

But I also read this list of reviews about how atrocious their warranty is:
https://www.consumeraffairs.com/auto...-warranty.html

I bought my GTI CPO from the dealer. I had one electrical problem that the dealer fixed under warranty. I had a few other problems (heat pump, fuel injector) that was covered under a "known flaw" extended warranty.

Anyway, given the options: CarMax with Warranty or CPO from dealer? Or go without a warranty at all?
TiCoyote is offline   Reply With Quote
Old 10-12-2017, 10:07 AM   #2
Dans GTI
FIA World Rally Car Champion
 
Drives: 2010 MK6
Join Date: Mar 2016
Location: Dallas, TX
Posts: 558
Here's the thing about Consumer Affairs. People only complain when they have a negative experience, they never submit positive reviews.

You should compare a CPO warranty and CarMax warranty and determine what works better for you.

There are some pretty crappy 3rd party mechanical break down insurance companies out there (I.E. if you blow a head gasket they only cover parts but no labor).

But in my opinon i would buy a car from CarMax, i've brought multiple cars to be appraised to CarMax and they have done very detailed inspections and caught all faults.
__________________
2010 MK6 GTI 6MT: APR Stage 2.4 High Output : eBay special downpipe : IE Intake : R8 Coils : BKR7EIX : DWS06 : 034 Dog Bone Mount : 034 Dog Bone Insert : StopTech Brake Pads : SPM CatBack : Sachs ZF Clutch : Diesel Geek Short Shifter : GFB DV + : Clutch Stop :
Dans GTI is offline   Reply With Quote
Old 10-12-2017, 10:42 AM   #3
1ashchuckton
FIA World Rally Car Champion
 
1ashchuckton's Avatar
 
Drives: 2013 GTI Carbon Steel Grey DSG
Join Date: Mar 2015
Location: Ohio
Posts: 531
If there were two identical cars, one at Carmax & one at VW with CPO I'd buy the CPO. Reason being if it needs to have a warranty repair it will be done at the dealer who knows how to repair the car. Carmax may be OK, but I'd be leery of them repairing a car they have no knowledge about.

Guy I worked with a few years ago bought a Buick from them. It seems it too 3 or 4 tries to get anything fixed. He wasn't very happy with his Carmax warranty. This is just secondhand info, I have no personal experience with them.
1ashchuckton is offline   Reply With Quote
Old 10-12-2017, 11:19 AM   #4
Trytun
Formula 5000 Driver
 
Trytun's Avatar
 
Drives: 13 CSG
Join Date: May 2015
Location: Rowland Heights, CA
Posts: 1,403
I bought my GTI from CarMax. They fixed a few things under warranty and they send the mechanical issues to the dealer, they donít really do any big ticket items themselves. They did get me a whole new stock intake under warranty when I bought the car because mine was cracked.


Sent from my iPhone using Tapatalk
__________________
Unitronic Stage 2/Unitronic Stage 1 DSG Tune/APR Downpipe/Neuspeed Catback/Miro Shit Wheels/30% all around/Solo Werks S1 Coilovers/TTRS Strut Mounts/Unitronic Intake/Unitronic Intercooler/Soundaktor Delete/GFB DV+/R8 Coils/Spulen Discharge Pipe/Spulen Turbo Muffler Delete/034 Motorsports Billet Insert/034 Motorsports Street Density Motor and Trans Mounts/ECS Tuning Rear Sway Bar THE BUILD THREAD
Trytun is offline   Reply With Quote
Old 10-12-2017, 01:53 PM   #5
corrado917
Formula 3000 Driver
 
corrado917's Avatar
 
Drives: GTI CSG
Join Date: Jun 2010
Location: Chicago
Posts: 3,300
Quote:
Originally Posted by 1ashchuckton View Post
If there were two identical cars, one at Carmax & one at VW with CPO I'd buy the CPO. Reason being if it needs to have a warranty repair it will be done at the dealer who knows how to repair the car. Carmax may be OK, but I'd be leery of them repairing a car they have no knowledge about.
Guy I worked with a few years ago bought a Buick from them. It seems it too 3 or 4 tries to get anything fixed. He wasn't very happy with his Carmax warranty. This is just secondhand info, I have no personal experience with them.


My father in law got a MB C230 Kompressor from Carmax, after quite some time & miles, the fuel pump stopped working, he was serviced three times with just a fuel injection cleaning, before they finally realized by my In-law's free inspection at a MB dealer what was the issue. While prices and warranty can be competitive with Carmax, I agree they do not know sometimes what is the issue on certain cars.
__________________
A buch of goodies APRís K04 kit, NGK 8 plugs , Unitronic Intake, Eurojet DP, Magnaflow catback, APRís TCU tune, 034 Dogbone Mount Insert, S3 intercooler, Forge catch can, Modshack trim, AWE tuning IC hoses, Neuspeed K04 TOP & TDP, H&R Cup kit, Golf Rís skirts & side mirrors, Euro LED tails, GTD grill, H&R sways, Stern bar, Enkei RPF1 & some other stuff..Build
corrado917 is offline   Reply With Quote
Old 10-12-2017, 02:36 PM   #6
TiCoyote
Autocross Champion
 
Drives: 2012 GTI
Join Date: Sep 2014
Location: New England
Posts: 91
Do you need to take it to Carmax to get service under the Maxcare warranty, or can I take it to my VW dealer?
TiCoyote is offline   Reply With Quote
Old 10-12-2017, 03:00 PM   #7
JSwag420
Rally Car Newbie
 
JSwag420's Avatar
 
Drives: '12 CSG DSG GTI
Join Date: May 2016
Location: South Florida
Posts: 263
Carmax charges 3-5,000 over what the car is actually worth.
JSwag420 is offline   Reply With Quote
Old 10-12-2017, 08:18 PM   #8
sniper27
Formula 5000 Champion
 
sniper27's Avatar
 
Drives: 2013 GTI DE
Join Date: Jun 2014
Location: Los Angeles
Posts: 2,428
Quote:
Originally Posted by JSwag420 View Post
Carmax charges 3-5,000 over what the car is actually worth.
and in my experience, will give you about 3k less than what your car is actually worth if you try to sell it to them.
sniper27 is offline   Reply With Quote
Old 10-12-2017, 08:50 PM   #9
elcid86
Go Kart Champion
 
Drives: BMW 330i ZHP, '12 Golf TDI
Join Date: Apr 2014
Location: VA/DC, USA
Posts: 42
They do seem low on trade in and a bit high on Sale vehicles.

With regards to extended warranty, the Indy shop I take my BMW to speaks very highly of what it covers. They do all of the work on their Euro cars.
__________________
-Shawn in VA/DC
elcid86 is offline   Reply With Quote
Old 10-12-2017, 09:14 PM   #10
Cadubya
DUBYA
 
Cadubya's Avatar
 
Drives: 2011 K04 GTI 4DR 6MT
Join Date: Sep 2012
Location: DALLAS
Posts: 7,710
The only reason youíd buy a car from carmax is if youíre going to get something woefully unreliable or exotic, and buy the max care warranty.
__________________
CLICK HERE FOR MY BUILD
Cadubya is online now   Reply With Quote
Old 10-13-2017, 12:22 PM   #11
TiCoyote
Autocross Champion
 
Drives: 2012 GTI
Join Date: Sep 2014
Location: New England
Posts: 91
So I did a search on Carmax for 2015-16 GTI, w DSG and Sunroof. It gave me 18 results mostly Autobahn with a few SE levels. Mileage ranged from 6k-64k. Price: $19k-$26k

I did the same search on AutoTrader within 100mi of my zip:
12 results. Mileage 0k-49K. Prices: $18.5k-$24k and 3 new vehicles $24k-$32k.

In the middle of the pack, a black Autobahn with 35K miles would cost you $22k from Carmax, and a black Autobahn (used, not CPO) with 33k miles would cost you $21.5k from a Mini dealer.

So it looks like you might spend an extra $500-1500 at Carmax. You could probably also talk the dealer down by $500-$1000, whereas my understanding is that Carmax won't budge on pricing. I imagine you would also less in trade.

I guess the extra $$$ that you spend goes towards:
1. Dealing with a large company, and many customers may feel that this gives them a little more security that they will stand behind their product. (Conversely, some customers will feel that they will be treated as a number.)
2. Convenience of being able to get any car you want, at pretty much any time you want.
3. Rigorous Carmax inspection.

I agree with 1ashchuckton. If I had a choice of Carmax and CPO, I'd take CPO. If I had a choice between Carmax and a dealer I know, I'd go with my own dealer. But if I had a choice between Carmax and a random dealer, I'd probably go with Carmax.
TiCoyote is offline   Reply With Quote
Old 10-13-2017, 01:00 PM   #12
zrickety
Formula 3000 Champion
 
zrickety's Avatar
 
Drives: 10 GTI CSG DSG K04 4DR 142k+
Join Date: Oct 2012
Location: GA 31015
Posts: 4,995
I personally prefer a private sale, the dealer always has to make money. Factory warranty has always been enough for me...if the car survives that long you have a good one. Minor repairs down the road are to be expected. All that said, if I couldn't find a reasonable private sale I would just buy from a dealer. Carmax or otherwise.
__________________
Quote:
Originally Posted by rs999 View Post
He's a real straight shooter, no monkey business, and the wheel swap at the Kohl's parking lot was quick and easy.
Quote:
Originally Posted by GTI_likeurmom View Post
Well i did use a breaker bar to snug up that nut instead of a torque wrench.
Quote:
Originally Posted by GreasyGinzo View Post
my subframe has been out twice without replacing any bolts and I don't have subframe clunks and my world hasn't ended and my car hasn't blown up.
zrickety is offline   Reply With Quote
Old 10-13-2017, 01:18 PM   #13
Tyler12108
Oval Champion
 
Tyler12108's Avatar
 
Drives: 2012 GTI
Join Date: Jun 2012
Location: Austin, TX
Posts: 161
I worked at Carmax, their warranty is pretty good overall although pricey. You can take the car to any repair shop and the copay is $50 more for you than if you took it to Carmax themselves. TBH the cars are only as good as the previous owner was to it. Yeah they inspect them and fix stuff broken when they come in but not to the extent they advertise IMO.

I'd personally go for a private sale where the owner has previous maintenance records first and get a PPI, but if I didn't want to deal with any of that I'd get one from Carmax and consider the warranty even though you are paying a premium for the ease of no haggling bullshit or sketchy people.

My girlfriend got a 335i from Carmax and she got the warranty and it's paid off so far since several electrical issues arised shortly after purchase and more recently some oil leaks. What would've been several thousand dollars only cost her her copay at our trusted mechanic's shop.
Tyler12108 is offline   Reply With Quote
Old 10-13-2017, 01:23 PM   #14
Tyler12108
Oval Champion
 
Tyler12108's Avatar
 
Drives: 2012 GTI
Join Date: Jun 2012
Location: Austin, TX
Posts: 161
To add to that I'd definitely take it to either the dealer or trusted indy shop instead of Carmax and pay the extra $50, not often but sometimes I heard of our techs making a big mistake on a car they were working on that they weren't familiar with. They'd make it right but not a headache I'd want to deal with if it were mine.
Tyler12108 is offline   Reply With Quote
 
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -4. The time now is 08:29 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2017, Jelsoft Enterprises Ltd.