Does anyone here have experience using Hewlett Collision?
I had my car repaired in December there and am pretty shocked to see the quality of work after hearing so many referrals and good experiences about the place. There is over-spray all over many different black components on my car, particularly on the black gloss on the front bumper vents (my car is white so it really stands out), also one of the dents was not even completely fixed. The car was also completely covered in dust on the inside from sitting in their shop for so long with windows removed and not being covered. This particularly pains me because I work extensively on a weekly basis with my cleaning regimen to keep my car cleaned. So seeing the back seats covered in dust, also leftover pieces of yellow tape and the black trim they removed being left on the floor of the car.
This is really my first experience with collision repair so I'm curious on how to go about approaching them with the issues. I'm also really not looking forward to them having my car again since they were particularly horrible at knowing when they would have it ready (the estimated "worst case scenario" time-frame they gave me ended up changing four times, it ended up not being ready until a whole two weeks after the original "worst case scenario" estimate.
Apologies for the text block, just extremely infuriated with this whole situation. Advice? Thoughts? Suggestions? Tips?
Thanks