Thank you, let me know what you would like me to do with the product I have. Do I need to send it back to you guys or BSH directly?
Received your package today but its the wrong one. I paid for a stage 2 PCV fix, not the regular PCV revamp for the 2.0T FSI. I continue to call your business but no one EVER picks up or responds to the emails. Let me know about this issue because I didn't spend $270 for a $99 product.
Ben, are you going to keep on ignoring my messages? what kind of customer service is this? Either refund the money or solve this problem with me.
Just wondering if you got my PM about my order. You asked my to send you the details. Been over a month since I put my order up, still haven't received even a tracking number to actually let me know its on its way.
I haven't heard from you since last week, may you please reply my email. In case you forget who I am, my order number is #263. Please answer my questions and reply my email. I have ordered my LED since April 26th.